Our Methodology
Each watch that comes to Coppergear receives systematic attention appropriate to its condition and requirements. Our approach begins with careful assessment: understanding what the timepiece needs, identifying the calibre or construction, and determining what work will actually address the issue. This initial step prevents unnecessary procedures and helps establish realistic expectations.
For movement work, whether quartz replacement or mechanical servicing, we follow established horological procedures. Components are handled with appropriate tools, movements are tested for accuracy, and installations are verified for proper function. Rushing this work leads to poor outcomes; taking the necessary time produces reliable results.
Cosmetic work such as dial rehabilitation or bracelet restoration requires a different approach. Here, the goal is often preservation rather than transformation. We discuss with the owner what can be achieved, make decisions together about appropriate interventions, and document the process to show what was done and why. This collaborative approach ensures satisfaction with the final outcome.
Detailed Solutions
Quartz Movement Replacement
When a quartz watch stops responding to battery changes or shows erratic timekeeping, the calibre itself may need replacement. We remove the existing movement, verify dial-feet positioning, install a compatible high-quality unit, and fit a fresh battery. Hands are reset with proper clearances, and the watch is tested for smooth operation and accurate timekeeping.
Key Benefits
- Compatible movement selection for reliable function
- Proper hand alignment and clearance verification
- Accuracy testing before return
Process Steps
- 1. Remove case back and test existing movement
- 2. Identify calibre and source compatible replacement
- 3. Install new movement with proper dial-feet alignment
- 4. Set hands with correct clearances and verify sweep
- 5. Test timekeeping accuracy over 24 hours
Typical Duration
2-4 working days
Service Cost
MYR 310
Vintage Dial Rehabilitation
Aged dials develop character through decades of service, but may also show deterioration that threatens their longevity. We approach these dials with sympathetic care, focusing on stabilisation and preservation rather than aggressive restoration. Surface cleaning, lume stabilisation, and careful retouching where appropriate help maintain the dial's integrity while respecting its history.
Key Benefits
- Photographic documentation throughout process
- Preservation of original patina and character
- Consultation before any invasive work
Process Steps
- 1. Initial assessment with comprehensive photography
- 2. Client consultation on appropriate approach
- 3. Gentle cleaning to remove surface contamination
- 4. Stabilisation of deteriorating lume plots
- 5. Careful retouching if agreed and appropriate
Typical Duration
1-3 weeks
Service Cost
MYR 2,900
Bracelet & Clasp Servicing
Daily wear gradually stretches bracelet links, wears pins and sleeves, and compromises clasp mechanisms. Complete servicing involves full disassembly, ultrasonic cleaning, component replacement where needed, and reassembly with proper tension. The bracelet is then refinished to match the case treatment, restoring both comfortable wear and visual cohesion.
Key Benefits
- Complete disassembly for thorough inspection
- Replacement of worn pins and sleeves
- Refinishing to match case treatment
Process Steps
- 1. Complete bracelet and clasp disassembly
- 2. Ultrasonic cleaning of all components
- 3. Assessment and replacement of worn parts
- 4. Reassembly with appropriate link tension
- 5. Refinishing to match case finish
Typical Duration
5-7 working days
Service Cost
MYR 450
Service Comparison
| Feature | Quartz Replacement | Dial Rehabilitation | Bracelet Service |
|---|---|---|---|
| Typical Duration | 2-4 days | 1-3 weeks | 5-7 days |
| Price Range | MYR 310 | MYR 2,900 | MYR 450 |
| Photographic Documentation | |||
| Client Consultation Required | |||
| Component Replacement | |||
| Best For | Non-responsive quartz watches | Aged or damaged vintage dials | Stretched or worn bracelets |
Professional Standards
Secure Handling
Timepieces are tracked individually and stored securely while in our care, with appropriate insurance coverage during service.
Quality Metrics
Completed work is tested for timekeeping accuracy, proper function, and cosmetic standards before return to the owner.
Client Support
We remain available to address questions or concerns after service completion, providing guidance on watch care and maintenance.
Process Consistency
Established procedures ensure each service follows tested methods, reducing variation and maintaining outcome quality.
Discuss Your Watch's Needs
Each timepiece presents different requirements. Contact us to discuss which service would be appropriate for your watch.
Contact Coppergear